A critical aspect of being a good manager is providing feedback that helps employees perform at the top of their game. It’s not always easy to let someone know when they are not performing to expectations but doing so is essential to their success and to creating a high performance culture As managers we are accountable to tell the truth to our employees about their performance (and to listen to them when they give us feedback, too). However, we may worry about being unkind or too forceful and we may fear conflict. This article and video provide a simple road map for providing candid and useful feedback to others, feedback that cares personally and challenges directly, avoiding “ruinous empathy.” Take a look and tell us what you think.
If you’d like to explore this idea even further, Kim Scott has just written an updated version of Radical Candor incorporating gender: