Tea and Technical Training, from SAIT

A few years ago, Nathan Clark was sitting with his boss and another colleague brainstorming ways to reach more people with technical training and tech support services. “We felt our support was great for staff in the Residential and Student Service Programs, because that’s where the technical training service originated,” recalls Clark. “But our mandate expanded when we grew into an IT group for the whole division — into SAIT. We didn’t want to provide lopsided service; we wanted to show up reliably for everyone in Student Affairs.”